Once again, the holiday season is upon us. It seems the years go by quicker every year, but each year also brings new adventures, experiences and timeless memories.
I’d like to take a minute and thank our valued customers as well as our tremendous associates. At Heartland Bank, we are committed to delivering you the best customer experience possible. We believe in hiring talented people and giving them as much authority as possible to do the right thing for our customers. We have over $400 million in assets at the bank, but our most valuable asset is our group of dedicated associates.
Our mission at the bank is to improve lives. Our associates take this mission to heart and deliver on it each and every day. I constantly see our associates go the extra mile for customers. I feel a great sense of pride each time I hear of something special we have done for one of our customers.
It may seem like it’s getting more difficult to trust businesses to have your best interests in mind. But you can feel confident Heartland Bank is here to serve your needs and act in the best interests of our communities and customers. Not a day goes by where we don’t say, “Do what’s right for the customer."
Thanks to our customers, Heartland Bank became stronger during the year. We continue to grow and add additional services and capabilities to assist our customers. Additionally, we continue to improve our facilities, enhance our technology and add to our talented team of associates. This ensures that we are able to take care of your financial needs, now and in the future.
We never want to become a “big bank”, but we are committed to offering the breadth of services our customers need. We are dedicated to continuing our legacy of commitment to our customers and communities.
From our Heartland Bank family to yours, I’d like to wish you and your family a very joyous and happy holiday season and a prosperous New Year. We look forward to continuing to serve you in 2017!
Thanks so much for trusting us with your financial future. We are honored to be your bank!
John is the Chairman and CEO of Heartland Bank. He is the third generation of the Wilkins family to lead the bank. John has 40 years of banking experience in various lending, wealth management, and branch leadership roles. In his free time, he enjoys traveling and spending time with his family.
