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Social Media Policy

A Safe and Secure Online Community

It is the social media policy of Heartland Bank to terminate access if users upload or make accessible infringing content, spam, sensitive personal information, inappropriate links, threatening, defamatory, profane, obscene or abusive material, or reference to illegal activity. Users will be warned, and Heartland Bank will terminate repeat offenders by blocking them.

No personal banking information should be shared on user-generated content/social media sites. If so, it will be removed immediately.

All inappropriate content will be deleted from the pages, including but not limited to: infringing content, spam, sensitive personal information, inappropriate links, threatening, defamatory, profane, obscene or abusive material, or reference to illegal activity.

Heartland Bank may post photographs or videos taken at bank-sponsored and/or local public events. It is Heartland Bank's policy to not tag individuals in photos & video posts, but to allow other users to tag themselves and others in photos & videos.

To request an image or video to be removed from the Heartland Bank’s Facebook page, Twitter profile, LinkedIn page, or YouTube channel, please download and complete our Right To Use Likeness Form with a detailed email including your name, contact information with phone number, and the title of the image or video in question on the corresponding social media page, to jrush@myhbank.com. Please be advised that email is not a secure method of communication and should not be used to provide personal, non-public information such as account numbers, social security numbers, dates of birth, etc.

Click here to download the Right To Use Likeness Form.