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Join Heartland Bank

Why Heartland Bank?

Heartland Bank selects empowered, accountable and proud associates who exemplify our values: who are caring and family-oriented; are leaders, are professional, have integrity; and strive for excellence. Our associates live our vision: to improve the lives of our customers, associates, and communities.

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Heartland Bank is a growing organization. We currently have full-service locations in Aurora, Burwell, Daykin, Fairbury, Fairmont, Geneva, Grafton, Grand Island, Hastings, Kearney, Riverdale, and Shickley. We also have a loan production office in Ord. Whether you are just beginning your career, or want to take it to the next level, let's see if your talents match our vision, values, and opportunities.

Customer Service Associate - Aurora, NE
  • Are you positive and energetic?

  • Do you go out of your way to provide memorable service experiences?

  • Can you do ten things at once with accuracy and a smile?

  • Do you naturally build positive relationships with people?

If you can answer “Yes” to these questions, Heartland Bank may have the perfect role for you. Heartland Bank is a growing organization with an opportunity for a Customer Service Associate in the Aurora location.

What is the role of a Customer Service Associate?

The key objectives of this position are to provide a full range of teller services to our customers while creating and maintaining an amazing customer experience.  

What will you do as a Customer Service Associate?

The role requires the excellent execution of customer service duties, through the knowledge and support of the Bank’s day-to-day operations, knowing products and services, and being able to conduct transactions for customers.

What is the schedule for a Customer Service Associate?

The typical schedule for a Customer Service Associate is 8:00 am to 5:00 pm, Monday through Friday. There are occasions where the schedule would include opening and closing responsibilities.

What education/experience is preferred for a Customer Service Associate?

  • High school diploma or General Education Degree (GED)

  • Two or four-year college experience a plus

  • Experience working with the public and handling money

  • Banking experience a plus

If you are seeking a career with an organization that fosters personal development, growth, change, responsibility and success, please download and submit your application via email to Shari Collison in Human Resources at scollison@myhbank.com. You may also attach a cover letter and resume.

Have questions? Please give Shari a call at 402-462-3182 or 800-759-3119.

Submit Your Application online

We Are Heartland Bank

Our culture is permeated with support, mindfulness, and respect. Heartland Bank treats their associates as individuals, not just another employee on a roster. 


The culture of the bank is exceptionally healthy. It's encouraging, open, honest and enjoyable. We are visionaries, but we don't forget where our roots come from.


We love where we work and the people we work for, and we think you will too. Heartland Bank was selected as one of the Best Banks to Work For in 2017, 2018 & 2021 by American Banker magazine. 


Heartland Bank empowers their associates to make decisions based on their training. There isn't much, "I'll have to check with my supervisor." We know what to do, and we know we have the support of our leaders who enable top-notch performances.

We Love Our People

Our strength is our people. As bankers, we can easily list off our monetary assets, but truly, our strongest asset is our associates, and they're priceless. We are strong because we are all, together as one, Heartland Bank.

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