Hello,
In the last few months, we've all had to navigate unprecedented challenges that we never imagined. Your understanding, flexibility and loyalty are greatly appreciated as we continue to maneuver through uncharted waters.
We're happy to announce that most of our lobbies will be open for business effective Monday, June 1st.* As a reminder, appointment banking is always an option and recommended when meeting with your relationship manager.The health and safety of our associates and our customers is our top priority; while continuing to offer the same warm and friendly atmosphere that you're accustomed to. We've taken many precautions to help safeguard against the spread of COVID-19, including:
- Practicing social distancing, including floor decals and signs to encourage six-feet of separation.
- Installing physical screen protectors at teller stations.
- Continued communication on the importance of hand washing and providing sanitizer.
- Providing optional masks for associate or customer use.
- Daily branch cleaning.
- Encouragement of associate daily temperature checks.
We continue to encourage the use of our drive-through, night drop and ATMs and our digital resources. Enroll in online banking by visiting us at MyHeartland.Bank and with our Heartland Bank Mobile app to:
- Access your accounts 24 hours a day.
- Mobile deposit
- Bill-pay services
- Transfer funds
Our CardValet® is also an excellent digital resource to:
- Get real-time notifications when your card is used.
- Enable and disable your cards to be used within specific merchant categories such as gas and groceries, hotel, and travel.
As an essential business, we're grateful to continue to service our customers. Please don’t hesitate to reach out to us with any concerns or personal financial issues you may be dealing with. We're excited to see you all again soon.
We very much appreciate your business and your trust in Heartland Bank.
John Wilkins, President and CEO
Heartland Bank
*Our Grand Island, Fairbury and Daykin branches are only offering appointment banking until further notice. Burwell and Aurora branches opened their lobbies on Tuesday, May 26th.
John is the Chairman and CEO of Heartland Bank. He is the third generation of the Wilkins family to lead the bank. John has 40 years of banking experience in various lending, wealth management, and branch leadership roles. In his free time, he enjoys traveling and spending time with his family.
